Goods or services ordered from a member Level Consultants are provided subject to the following Terms and Conditions.
1. Rates are revised per contract, and refer to a period not exceeding the length of time agreed to perform the said contract.
The minimum unit of chargeable time is half a day.
2. The daily rate is inclusive of reasonable travel costs. Travel in excess of 50 miles per day may be charged at 40p per mile plus VAT.
3. Where it is agreed that overnight accommodation is necessary, this will be invoiced at cost.
4. Other reasonable costs incurred in fulfilment of a contract may be passed on, by prior arrangement.
5. Level consultants shall be entitled to levy cancellation/postponement fees, per consultancy that has been cancelled or postponed, in line with the following scales:
One to two weeks’ notice – 25% of full fee
Below one weeks’ notice – 50% of full fee
Any cancellations can be requested by contacting the Level Consultants representative with whom you have made the booking. Alternatively, please email [email protected]
6. Preparation time may be charged by prior arrangement. In the event of cancellation, the full cost of any agreed preparation time already utilised is chargeable in addition to any fee due under clause 5 above.
7. Fees are inclusive of handout materials such as information from the HSE website, and the use of any Level consultant’s equipment for carrying out any inspection or audit, unless specified to the contrary.
8. The Client undertakes to advise Level Consultants of any foreseeable risks arising from the Client’s activities that may affect employees or agents of Level Consultant during the performance of a contract.
9. The Client undertakes to provide such facilities, instructions and information as necessary to enable employees and agents of Level Consultant to function without risk to safety or health, while on the Client’s premises.
10. The Client undertakes to make prior notification of any special personal protective equipment that Level Consultant`s employees may reasonably require during the performance of a contract.
11. Invoices are due for settlement within 14 days from the date of issue unless more favourable terms are specifically agreed. Level Consultant shall be entitled to contractual interest at a rate of 1% per week (compound) on outstanding amounts, after giving due notice.
12. Unless expressly stated to the contrary, all correspondence, reports and training notes etc. remains Level Consultant’s copyright. The Client shall only be entitled to copy (in whatever media) such material for internal use as sanctioned by Level Consultant.
13. In connection with work activities, Level Consultants may hold information relating to named individuals in various media. Such data will be used in accordance with the purposes for which Level Consultant is registered under the Data Protection Act 1998 The client’s name may be used for promotional purposes such as evidence of previous work experience but such reference will not include the name of individuals.
14. Electronic communications are capable of alteration or corruption and therefore we do not accept any responsibility for changes to such communications after dispatch. We do not accept responsibility for any problems arising through the use of material provided electronically, and all risks relating to the continuing integrity of the content are borne by you. Reports sent or filed this way are sent on this basis. If you do not agree to accept this risk, you must notify us in writing that only written reports are acceptable.
15. Except where there are statutory provisions to the contrary, Level Consultants shall be entitled to destroy all material (including paper and electronic records) relating to work carried out: for a current Client, after a period of two years; and in the case of a Client who has commissioned no work within the previous twelve months, upon the expiry of that period.